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Delivery

SHIPPING, HANDLING AND DELIVERY DATES

Delivery charges are on a per item basis. Currently, these charges are based on the item weight as per following table. These charges are indicated during checkout.

The shipping cost is also included a HK$1 PSB charge.

Pending order verification and credit approval, orders will be dispatched usually within 3 business days of our receipt of your order. Additionally, dispatch delays for some orders may occur due to the high volume of orders placed during promotional periods or sales. Saturday, Sunday and Hong Kong public holidays are not considered business days. Please note: We follow the Hong Kong calendar and local time (HKT).

You can check the status of your orders by logging in to your account on our Site. Simply go to Order History/Status in the My Account section. From there, click on any order number for its complete order details, including the tracking number. Clicking on the tracking number will take you directly to our delivery partner’s website, where you can follow the progress of your shipment.

CATEGORY NAME ITEM WEIGHT
Accessories 0.5kg
Art Piece N/A
Bag 1kg
Book 0.5kg
Backpack 1kg
Cardigan 1kg
Crew Neck 1kg
Cap 0.5kg
Crew 0.5kg
Deck 1kg
Eyewear 0.5kg
Fragrance Tablet N/A
Footwear 1kg
Hoodies 1kg
Hats 0.5kg
Incense Pack N/A
Jacket 1kg
Jeans 1kg
Jersey 0.5kg
Knit 0.5kg
Keyring 0.5kg
Leggings 0.5kg
Long Sleeve Tee 0.5kg
Leggings 0.5kg
Messenger Bag 1kg
Necklace 0.5kg
One Piece 0.5kg
Iphone Case 0.5kg
Parka 1kg
Pant 1kg
Ring 0.5kg
Sunglasses 0.8kg
Shirt 0.8kg
Skirt 0.5kg
Sleeve 0.5kg
Socks 0.5kg
Shorts 0.5kg
Suit 1kg
Sweater 1kg
Tote Bag 1kg
Tee 0.5kg
Tank Top 0.5kg
Top 0.5kg
Toy N/A
Vest 0.5kg
Zip Up 1kg

CUSTOMS DUTIES & TAXES

Those ordered products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. Juice Store has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes. You may view an estimate of these fees in the Order Details of your Shopping Cart and during Checkout.

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